Privacy policy
Last updated: 22 May 2026
Edward Taylor Textiles Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and protect personal information when you use our website, contact us, or make an enquiry.
Who we are
This website is operated by Edward Taylor Textiles Ltd, trading as Edward Taylor Textiles.
Company number: 07820106
Registered office: Percliff Way, Blackburn, BB1 5PF
Website: www.edwardtaylortextiles.co.uk
Email: sales@edwardtaylortextiles.co.uk
Telephone: 01254 694207
For the purposes of UK data protection law, Edward Taylor Textiles Ltd is the data controller of the personal information we collect through this website and through customer enquiries.
Personal information we collect
We may collect the following personal information when you contact us through our website contact form or otherwise make an enquiry:
your name;
your email address;
your telephone number;
details of your enquiry;
any other information you choose to include in your message.
We also use Squarespace Analytics to understand how visitors use our website. This may include information such as website visits, pages viewed, traffic sources, browser/device information and similar website usage data.
How we use your personal information
We use your personal information to respond to enquiries submitted through our website contact form or by other means. This may include using your name, email address, telephone number and enquiry details so that we can reply to you and provide the information you have requested. Our lawful basis for this is our legitimate interest in responding to enquiries about our products and services.
Where your enquiry relates to a potential order, quotation, or service request, we may use your personal information to discuss your requirements, provide a quote, or take steps before entering into a contract with you. Our lawful basis for this is that the processing is necessary to take steps at your request before entering into a contract.
We may also use your personal information to manage our relationship with you and keep appropriate business records of communications, enquiries, quotes, orders, and customer interactions. Our lawful basis for this is our legitimate interest in managing customer relationships and maintaining accurate business records. In some cases, we may also need to keep certain records to comply with legal, tax, accounting, or regulatory obligations.
We use website analytics and usage information to understand how visitors use our website, monitor website performance, and make improvements to the website and our services. Our lawful basis for this is our legitimate interest in maintaining and improving our website.
We do not use your personal information for automated decision-making.
Website analytics and cookies
Our website is built using Squarespace and uses Squarespace Analytics. Squarespace Analytics helps us understand how visitors interact with our website, such as which pages are visited and how people find the site.
Squarespace may use cookies and similar technologies to provide website functionality and analytics. Some cookies are necessary for the website to work properly, while analytics cookies help us understand website performance and visitor behaviour.
You can manage cookies through your browser settings. Depending on the cookie settings enabled on our website, you may also be able to manage cookie preferences through a cookie banner or privacy settings on the site.
Who we share your personal information with
We do not sell your personal information.
We do not routinely share enquiry information with third parties, except where necessary for the operation of our website, business administration, legal compliance, or to respond to your enquiry.
Our website is operated through Squarespace, which may process website and analytics data on our behalf as part of providing the website platform.
We may also disclose personal information if required to do so by law, regulation, court order, or to protect our legal rights.
International transfers
Some of our service providers, including Squarespace, may process personal information outside the United Kingdom. Where this happens, we rely on appropriate safeguards required by data protection law to protect your personal information.
How long we keep your personal information
We keep personal information only for as long as necessary for the purposes for which it was collected.
Our usual retention periods are:
General website enquiries: 12–24 months
Customer and order records: 10 years
Website analytics data: In accordance with Squarespace’s analytics and cookie settings
We may keep information for longer where required for legal, accounting, tax, dispute resolution, or regulatory purposes.
Your rights
Under UK data protection law, you may have the right to:
request access to the personal information we hold about you;
ask us to correct inaccurate or incomplete information;
ask us to delete your personal information;
ask us to restrict how we use your information;
object to certain uses of your information;
request a copy of your information in a portable format;
withdraw consent, where we rely on consent.
These rights may not apply in all circumstances. For example, we may need to keep certain records for legal, tax, accounting, or legitimate business reasons.
To exercise your rights, please contact us using the details below.
How to contact us
If you have any questions about this privacy policy or how we use your personal information, please contact:
Edward Taylor Textiles Ltd
Percliff Way, Blackburn, BB1 5PF
Email: sales@edwardtaylortextiles.co.uk
Telephone: 01254 694207
Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
Website: www.ico.org.uk
Telephone: 0303 123 1113
Changes to this privacy policy
We may update this privacy policy from time to time. The latest version will be published on this page with the updated date shown at the top.